ORDERS

No, we currently only ship to the United States.

We know that everyone hates to pay for shipping and do everything we can to keep the cost down. Orders totaling $59 and over SHIP FOR FREE! Smaller items like a single soap or a few lip balms can ship in a padded envelope for $3.99 and larger or multiple items are shipped in a box for $4.99

Since we know how much you’re going to love them, we try our hardest to get your products on their way to you as soon as we receive your order. Please allow up to 48 hours for processing. Once it ships, USPS estimates you’ll receive it within 1-3 business days. Please keep in mind that holidays may interfere with this schedule. Lulurose is not responsible for any deliveries affected by natural occurrences or Post Office delays.

Please contact luluroseskincare@gmail.com as soon as possible. We will do our best to accommodate your request, however there is no guarantee that any changes can be made once an order has been placed.

Unfortunately no, we are not able to cancel an order once it has been placed.

We offer a 100% satisfaction gaurentee, please contact us at luluroseskincare@gmail.com with your order number and details of what’s wrong and we’ll take care of it.

In the unlikely event that a product arrived damage, please contact us within 48 hours of receipt with photos of the issue and a screenshot of your order confirmation email.

We apologize but we currently do not offer exchanges on opened products, all sales are final.

Order confirmations can sometimes take up to 24 hours to receive. If you have not received your order confirmation email after 24 hours, please contact us at luluroseskincare@gmail.com with your inquiry.

We accept online payments through Visa, Mastercard, American Express, and Paypal.

Please contact luluroseskincare@gmail.com within 48 hours receiving the order, so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received.

No. You do not have to have an account to place an order.

PRODUCTS/INGREDIENTS

Our formulas are proudly made in NJ, USA. We use locally sourced ingredients whenever possible.

Yes, our products use all-natural ingredients. If we wouldn’t put it in our mouths we don’t use it in our products (except for sodium hydroxide which is necessary for soap making, once the soap is cured however there’s hardly a trace of it left).

It’s an all-purpose tallow-based balm that can be used anywhere on your skin to restore balance, replenish dry spots, and repair damaged areas. The scented options use therapeutic grade essential oils, all known for their skin benefits. Everything in it is edible, although we don’t recommend eating it!

No. One of the main reasons we started making our balm is to get this stuff out of our lives!

No, the main ingredient in all of our products is tallow which we render ourselves sourced from holistically managed farms. Not only is it superior to vegan products for the health of your skin but it’s also best for the environment.

We recommend storing your products in a cool dry place, away from direct sunlight and excessive heat, especially the balms/creams. If a product gets to hot and liquefies, don’t worry, it’s NOT ruined! Just let it cool back down again, the texture will not be the same but it will works just as well.

Soap can be kept in the shower for convenience but it will last MUCH longer if you keep it in a soap dish designed to keep it out of water.

Yes. Although we have not been able to have any certified lab testing done yet, ourselves, our friends & family and many customers have been using our products for up to 2 years with only fantastic skin health as a result!

All products were formulated to be safe for all skin types. If you have specific concerns, please consult your doctor with the list of ingredients found on the website.

Lulurose Skin Care does not test products on animals. All of our products are cruelty free.